06/05/2008

Nestlé and Azerbaijan

Interesting article here http://news.bbc.co.uk/2/hi/europe/7382415.stm on the BBC website about Nestlé getting into hot water in Azerbaijan. Apparently they gave away a CD with information about countries which stated that Azerbaijan had started the war with Armenia. Not according to the Azerbaijani.

Feelings between the two countries are still brittle, as I experienced first-hand while giving training to a group in which both countries were represented a couple of years back.

I don't envy corporations having to come up with advertising campaigns, logos and products that are culturally-sensitive. It is hard enough not to get it wrong in your own country, as some recent stories about logos that have had unintended consequences have shown in the UK.

But when other cultures are involved you can literally step into a minefield of words which mean something rude in another country, numbers that are unlucky, colours that signify different things from in your own culture. Definitely, a good rule of thumb though, wherever you are, is "Don't mention the war!"

My favourite slogan story is probably not even true, but if not, it is so good it ought to be.

The tale goes that Electrolux launched a new machine in the USA with the slogan "The vacuum cleaner that really sucks..." – Now that, with our love of irony, could actually work quite well in the UK!

by Michael Gates

13/04/2008

The Decline and Fall of the Pax Americana

The Pax Americana is the term used to describe the peace supposed to be established in the world by the presence of the power of the United States. The Pax Britannica was a similar description of the supposed order in the world during the 18th and 19th centuries created by British rule in the days of the British Empire. There were, of course, not a few significant wars during these periods, but there was a growing conviction, in the Anglo-American area at least, that a new world order would eventually emerge, where democracy, free trade and human rights would trump tyranny, injustice, corruption, poverty, short-sighted isolationism and endemic chaos and disorder. The shining example of a prosperous, progressive, egalitarian, freedom-loving, caring United States would encourage the new world order, surely guaranteed by the all-powerful military dominance of the benign superpower. Enlightened European states, and especially Britain and Australia, would happily attach their stars to the American wagon. In the process, a considerable amount of 'Americanisation' of these countries took place. In 1945 Americanisation was probably good for you.

In the immediate postwar years, a large number of Northern European companies – in Germany, Belgium, the Netherlands, Scandinavia and the United Kingdom – felt the need to 'Americanise' in order to emulate the forceful and palpably successful business techniques in production, marketing, sales, budgeting and reporting emanating from the other side of the Atlantic. This trend towards Americanisation (initially financed by the Marshall Plan) has to a great extent remained in place and has served its purpose, not only in the decades of rising production but also in periods of ubiquitous mergers, acquisitions, downsizing and delayering.

Americanisation of business was not restricted to Europe. In the Asia-Pacific zone, Australia is openly Americanised, while Japan, Korea and the Philippines were by no means unaffected. Because the most pressing need of people in war-battered countries was to quickly raise their living standards to an acceptable level, the Americanisation phenomenon was most immediately visible in the areas of industry and commerce. Almost unconsciously, however, many Europeans and some Asians, seduced by the success of the United States, permitted certain American notions and values to influence their lifestyles. Some of these were related to dress, sport, language, music and other forms of entertainment. Other more subtle but enduring influences were in attitudes towards freedom, societal structure, the role of youth and the reaction to government. Thus, what was ever more frequently referred to as the 'Americanisation' of Western Europe had, by the early 1950s, become clearly evident in such countries as Germany, the Netherlands, Sweden, Denmark, Ireland and Britain – less so in countries such as Italy, Spain, Greece and, particularly France. In the southern hemisphere, Australia followed the trend. Among Asian countries, Japan, the Philippines, South Korea, and Thailand to some extent, embraced elements of American lifestyle with some enthusiasm.

'Voluntary Americanisation' remained a feature of 'free-world' nations almost till the end of the 20th century, though in the 1990s it began to creak a little, Asian countries, particularly, had been looking for some time at a 'Japanese model' which seemed to herald a growing inclination to consider 'Asianisation' as an attractive alternative to Americanisation.

But let’s get back to the West. The new century seems to have ushered in a new America. Her allies are increasingly besieged by numerous misgivings. What has gone wrong? Surely the West was content to follow American leadership for another fifty years at least? Galloping technology, promoted by virtually instant access to information, indicated that American civilisation was still racing towards its apex. Is it possible that this civilisation – so wondrously pre-eminent and commanding – has begun to deteriorate before it has reached its peak?

Friendly countries are becoming increasingly uneasy over what seem to be signs of rapid decay. America’s critics, on the other hand, are having a field day. American leadership seems to stagger from one crisis to another. The war in Iraq, costing $600 billion and rising, not to mention 4,000 US deaths, is an unending quagmire. A national budgetary deficit of nearly $1 trillion – and also rising – is an unbelievable statistic for the formerly economically dominant United States. How come that huge American companies, not to mention vast US properties, are being rapidly bought up by Russians, Arabs and Chinese? Surely Americans have it in their power to elect a President of stature able to tackle these catastrophic issues, as well as deal with greedy executives, corrupt corporate governance, iniquitous lawyers, trashy media, incompetent and biased politicians, fast-talking salesmen and economists, unprincipled bankers and complicit accountants? Why are brilliant American intellectuals who aspire to political influence (Averill Harriman, Adlai Stevenson, George Kennan) passed over as presidential candidates in favour of haberdashers, peanut farmers, class B movie stars, soldiers and uneducated oilmen?

Such weighty matters of state, including the habitual US custom of backing wrong horses and tyrants in the political sphere (Batista in Cuba, Pinochet in Chile, Chiang-Kai-shek in post-war China, Marshal Ky in Vietnam, the Saudi Arabian Royal despots in the Middle East, the Shah in Persia, even Saddam Hussein in the Iraq-Iran war) as well as the tarnishing of America’s moral image in Guantánamo, Abu Ghraib and other locations, can only be solved by drastic changes in future administrations’ decision-making and judgement.

Yet it is not only these major gaffes and disasters that make America’s friends cringe. At a less consequential level, we are dosed daily with the banal, hackneyed products of Hollywood in the form of fatuous feature films, nonsensical TV contests and chat-shows, facile encapsulated news bulletins, childish interminable ads ('a short break'), feckless political or religious exhortation, mundane interviews with nonentities – all this 'entertainment' fare portraying a rapidly vulgarising, materialistic, time-is-money society dressed uniformly in second-rate T-shirts, ubiquitous jeans, trainers and baseball caps (men and women), washing down McDonald’s hamburgers and hot dogs in huge buns with coca-cola or something fizzier. We are put off by American teenage obesity and loudness in public, by the screaming pop stars, the constant hype and hard sell, by the rhetoric and false promises in the endless primaries, by the overdone security measures at the airports (confiscation of your wife’s Chanel and beauty creams), by the interminable wait on the phone to speak to a real person or book a hotel or rented car with answer-machines. Does the shop assistant really need 5 minutes on the computer to add $10 and $20? What about crime and violence, overcrowded prisons, the anachronistic Death Row, the premature unloading of precious parents into Old Folks’ Homes?

It is not difficult to see, in all this, a society in rapid decline, unable to turn to a 1,000-year-old culture for guidance and discipline. Moreover, America is at the mercy of four ubiquitous myths which forecast her impending doom and collapse. The first is that her society is so soft, spoiled and cosseted, that it lacks the toughness and powers of endurance to enable it to successfully fend off the attacks it will inevitably be subjected to in the 21st century by hardy Russians, Chinese, Muslims and others. The second myth is that the country will bankrupt itself by imprudent debt, overspending and runaway social security costs. Third, the US will soon be overwhelmed by religious fundamentalists. Fourth, the changing demographics will result in racial and ethnic rivalries tearing the state apart. In 2050 whites will be in the minority! So, the end of the American Dream?

Not so fast. Let’s take these forecasts (or myths?) one by one and see if they hold water. In the first case it is true that millions of Americans, middle classes and up, have never known real hardship or deprivation and unquestionably are cosseted by a lifetime of opulence. There are truly many soft, spoiled Americans. But what about the Frontier Spirit? It is not so long ago that a previous generation of Americans conquered a continent in an unbelievably short space of time. The hardy settlers and Pilgrim Fathers pioneered their way 3,000 miles to California, encountering substantial hardship and sacrifice in doing so. By necessity the Frontier engendered a plethora of qualities that became part of the American psyche. These included self-reliance, a rugged individualism, toughness and tenacity, risk-taking, innovation, entrepreneurship, optimism, future-orientation, a sense of mission, democratic instincts, a sense of speed and urgency, thinking big, work ethic, pragmatism, inventiveness and patriotism. These characteristics tend to burgeon forth when things get critical. An American saying is “When the going gets tough, the tough get going”. So much for the first myth.

Second, the country will bankrupt itself some time soon. This is not very likely. If we consider the Iraq war, America spent $626 billion on it in 2007. But US government expenditure at all levels stands at around 30% of GDP. The EU-25 average was 47% in 2005. The sub-prime crisis is sickening, but is of a short-term nature, unlikely to be around in 2020, let alone 2050. Conventional wisdom says that payroll tax revenues will fall short of expenditures for social security in 2041, but this estimate assumes a low rate of productivity of 1.7% for the next 50 years. If productivity grows at the same rate as the historic average of 1945-2008, it will in fact be nearly double that. Again, payroll taxes can always be raised. It is likely that in any case the average wage earner in 2050 will have real term wages at least 60% higher than today’s.

The third myth says that America will soon be overwhelmed by religious fundamentalists. It is true that Americans are far more religious than Europeans, but in the US the long-term trend is nevertheless towards greater secularism. Researchers at the City University of New York tell us that the number of Americans who do not belong to any religious organisation went from 46% in 1990 to 54% in 2000. Then why is 'God talk' growing in public life? Bush certainly uses it, but so did Woodrow Wilson, Franklin D Roosevelt, Truman, Johnson and many of the presidents before them. It wins votes. The religious right in America is almost entirely a phenomenon of white southern protestants. It is as much an ethnic and regional movement as a religious one.

The fourth, and last, myth is, on the surface, the most compelling. In 2050 whites will be in the minority and the country will be riven by racial and ethnic disputes. No-one expects the ‘whites’ to give up their privileges without a fierce struggle. But the US census bureau’s headline in 2004 (“Tripling of Hispanic and Asian populations in 50 years; non-Hispanic whites may drop below half of total population”) is very misleading. The myth of the non-white majority is based on treating 'Hispanic' as the name of a race. In the 2000 census 48% of Hispanics classified themselves as 'white'. If we bracket all whites together (Hispanic and non-Hispanic) the combined white population will be 61.8% in 2050. Moreover, the children of mixed marriages (white with Asian) tend to be seen as generic whites, which would bring the white percentage up to 66%. Nor is there any long-term danger of the US being permanently polarised between Anglophones and Spanish speakers. By the third and fourth generations, Hispanics in the US are almost completely Anglophone. In their rate of linguistic assimilation, they resemble the European immigrants of earlier generations. The 'melting pot' still works!

After exploding these myths, one still has to deal with the rise of China and India and the supposed shift of power and wealth from the Atlantic to the Pacific and Indian Oceans. But the relative rise of Asia will come at the expense of Europe, whose share of global GDP will decline because of a shrinking population. But all this is relative. In 2050 Europeans will still be much richer in per capita income than the Chinese and Indians. Also, according to Goldman Sachs, the global share of NAFTA in 2050 will be 23%, not much lower than today. The per capita income of the US will be far higher than that in China or India into the 22nd century, if not beyond.

In view of the existing technological gap between the US and other countries, not to mention their persistent productivity growth and unrelenting work ethic, I believe it is dangerous to write off the Americans or forecast their fall any time soon.

by Richard D. Lewis

12/04/2008

Norwegian mountains / British history

Just back from Norway and had their love of nature and especially their beloved mountains impressed on me once more.

Flying from Oslo to Stavanger, the Norwegians on the plane always crane their necks to look out of the windows as soon as the snowy, rather flattened, peaks and fijords become visible on the approach. Not only that, but they talk to each other about them, rather in the way that the French discuss the contents of their plates. They are the world's gourmets of mountain scenery, distinguishing between the subtle differences, and the effects of the light, in the same way that Finns distinguish between different types of snow, and will point out one tree in a line of seemingly identical ones and praise its qualities.

Admittedly the pink glow of a spring sunset on the white snow was magnificent. But I am always left pondering about how little we average town-dwelling Brits appreciate nature in the deep spiritual sense the Nordics, Germans and the Japanese do. Of course, we had one of the world's greatest Nature poets in William Wordsworth, but he was the exception which proves the rule.

Funny how in touch with raw, primeval nature the Nordics are, yet so modern. Artistically, the Norwegian Ibsen was one of the first to recognise and portray some of our modern preoccupations with alienation and the chasms beneath the veneer of polite society. Politically, the Finns were the first to give the vote to women. And modernistic minimalism is very much a product of the Nordics.

For us Brits, for whom nature is more controlled and contained by our villages, dry stone walls and formal gardens, the natural elemental side is generally less important than our human interaction with the environment, and our history. It is the tradition written onto the landscape that inspires us more than the landscape itself.

So, flying over the UK some dozen years ago, a BA pilot entertained us with a literary history of the cloud-covered land below. "And now, if we could see it, we are passing over Bosworth, site of the famous battle immortalised in Shakespeare's Richard III and in the line 'My horse, my horse, my kingdom for a horse!' "

No real conclusions from all this, except how fascinating people and culture are.

by Michael Gates

10/04/2008

Should we boycott the Beijing Olympic Games?

The Olympic Games are again to be used for political aims.

The recent unrest in Tibet, but also in the north-western region of Xinjiang, where Uighur Muslims have been protesting Chinese rule, are giving some serious headaches to the Chinese authorities. Of course, it is only logical for those ethnic groups and their backers to be using the Olympic Games as an opportunity to press for their grievances and attract international attention to their respective causes. I cannot believe that the Chinese Government did not see it coming.

It is sad, however, to see Western leaders again giving lessons to the Chinese in the name of democracy and using these Olympics to express their annoyance at the Chinese authorities for their handling of human rights issues when they have themselves numerous social problems in their own countries. Some have already decided not to attend the opening ceremony while some even threatened a full boycott of the Games. When China was awarded the Games, the West already knew of the Chinese Government’s tendency towards authoritarian style and it knew very well that the situation in Tibet, among many other issues, was not going to change. If that was indeed to be considered a serious problem, we should have then thought twice before granting them the Games.

Some people seem to forget that the Olympic Games are a sporting event, most possibly the biggest event attended by 11,000 athletes from all over the world, who see the Games as their lifetime dream to compete at the highest level. It seems that it would again be a shame to deprive them of this opportunity and for many the honour of being part of the Olympic ideals. I sympathise though with the fact that they will have to compete in fairly polluted air.

The world should know better than using the Games to express its displeasure and I don’t believe that it would be wise to corner the Chinese in this manner. Such a loss of face would certainly not be very productive and, dare I say it, actually counter-productive. As a person having lived more than 25 years in that part of the world and a frequent visitor to that country, I have seen tremendous progress in all areas not just in the economic sphere.

China has just emerged from a very difficult period of its history and we should instead show some appreciation for just how far China has progressed socially and economically. Developing a country of 1.3 billion people is an immense challenge unparalleled in human history. Many long time visitors would probably agree with me. Putting China on the spot in such a manner would only cause it to feel again the subject of victimisation which has often been part of their history at the hands of foreign powers.

Of course, one regularly hears of social upheavals in various parts of the country and the recent condemnation in Beijing of the human rights advocate Hu Jia to three years and half imprisonment shows that the situation is still far from perfect and further improvement is necessary in many areas of Chinese society. The leaders of China will need to learn to avoid the usual repressive reflexes of their one-party State caused also by their constant fear of political and social instability. That unfortunately will take more time and there is every chance that they will do it at their own pace. After all, democracy in the West has also taken several centuries to build and it is not that long ago that people were being imprisoned and even killed for being against the authorities.

The West is now closely intertwined with China economically. Half of China’s exports come from factories set up by foreign companies. All big brands, including many sporting equipment representatives, manufacture most of their goods, if not all, in China. For many multinational companies, China is the last El Dorado. We sell planes, cars, all kinds of plants including nuclear power ones, mobile phones, elevators, house goods, services, etc…Luxury brands have now their largest flagship stores there with already close to 20% of their annual sales coming from Chinese customers.

China is a proud country and a good percentage of its population is proud of its progress. Many have never had it so good and many are seeing Deng XiaoPing’s other famous line “let some people get rich first” becoming a reality. With a GDP growth averaging a little over 10% annually, 300 million have now reached a middle class status. With time and with their Confucian principles which have thankfully not disappeared from their culture, they will uplift the rest of the population.

More importantly, 30+ million Chinese travel overseas each year and are able to see the progress we have made in our own societies. This will without doubt have a positive impact on their society as well as making them gradually more conscious of their serious health and environmental problems.

With the Olympic Games, China, just like Japan in 1964, wants to show the world that they are a now one of its fully-fledged members. The Chinese public at large is proud to have been granted the right to hold them. Let’s not deprive them of that experience by jeopardising its success and by resorting to a boycott. There are other more productive ways to send important messages to their leaders.

by Jacques Méon

03/04/2008

GPS, BPS, PPS - People Positioning Systems

I was driving somewhere last week, can’t really remember where, can’t really remember when, but it didn’t matter because I have an all singing all dancing Global Positioning System in my car.

As I was driving, the concept of a positioning system struck me as being not only useful in driving, but also in business. If we had our own 'BPS', or Business Positioning System, we could at least make a stab at where we and our counterparts were coming from communicatively and culturally. The question I suppose then is how we benefit from difference in order to gain sustainable competitive advantage. We have a choice. We can either be intolerant of difference and try to drive through our own particular world view, or we can actively use difference as a tool for doing things better than our competitors.

I go shopping with my wife once a year. She is a linear-active Swede. I am a multi-active Englishman. When we get lost in a store, my first impulse is to ask for help, to solve the problem through dialogue. Her first impulse is to solve the problem through process, through walking up and down the aisles. We are still married!

We resolve our cultural differences through sensitive use of language, and through tolerance of difference, even if it goes against our instinct. Our world is a microcosm of the challenges faced by international business where the success or failure of a process, and ultimately a business, depends on human relationships and the different communication patterns of different people.

I am all in favour of Global, or even Business Positioning Systems, as long as they can find an alternative route when route A is blocked.

by John Priestley

02/04/2008

President Nicolas Sarkozy's State Visit to England

As a Frenchman working and living in England, I was particularly interested in the recent visit of my President and was glad to see that it went quite well as he was able to show, albeit a bit tense at times, that he could follow with grace and without too much trouble the stiff protocol of his Royal hosts which somewhat characterises the English way of doing things.

His call for a “renewed fraternity between the two countries that have so much in common”, suggesting to elevate “entente cordiale” to “entente amicale”, his more liberal Anglo-Saxon views on many subjects, repeating at length that France had much to learn from the English, seemed to have made him more acceptable on this side of the Channel.

The English press’ comments, usually quite severe, were for those reasons mainly positive although a photograph in a leading Financial newspaper showing the couple’s heels with flat shoes for Madame and compensated ones for Monsieur was not of best taste. I found it also unfortunate that our President was not able to speak English during his various addresses. This was not caused as one could be led to think by his belief in the superiority of the French language, but just simply because of his inability of expressing himself in the language of Shakespeare. This indeed compared poorly with the impeccable French used by ex-Prime Minister Blair.

Despite the lack of concrete business deals such as the highly hoped nuclear plants, the 'performance' of our President, although from time to time upstaged by his wife, Carla Bruni, who seemed to be able to really charm her English audience, must have come as a relief to the French population who had criticised Mr Sarkozy’s casual and arrogant style, not to mention his ex-wife’s behaviour who, not long ago, said that she was proud of not having any French blood. Mr Sarkozy himself has had also a good string of cultural 'faux pas' including texting on his mobile during an audience with the Pope and showing the sole of his shoe towards Arab dignitaries.

Displaying without restraint the details of his private life, enjoying a nouveau riche life style with his wealthy friends from the business world, sporting Ray-ban sunglasses and a large Rolex watch have not pleased a good portion of the French population who are finding current times very hard and who are more used to a more conservative presidential style carried out by most of his predecessors like Jacques Chirac and François Mitterrand.

Mr Sarkozy’s 'performance' in England may not unfortunately help him in the short term recover his popular rating caught in the low 30s since the beginning of this year and this just after 8 months after his clear and decisive election. This result is in fact of course not just the consequence of his personal style which many have found offensive.

Our President had been elected based mainly on his promises to increase the purchasing power of a good fraction of French workers and to implement a full scope of needed reforms, a subject which had been ignored for convenience by his predecessors too afraid to tackle the unions and the benefits granted over time to the numerous state agents. He was indeed keen to show a 'rupture' with his predecessors’ policies and make 'the French work more to earn more' criticising on many occasions the socialists’ implementation of a 35 hour week.

Many of his voters had been impressed during his election campaign by his energy, his enthusiasm and his intentions, but in fact, almost a year later, most of them have not seen much progress and change in the size of their wallet. Words like: “The coffers are empty…where do you suggest I get the money to give you?” spoken by Mr Sarkozy during last autumn have left a sore feeling.

Although a clear majority of the French population believes that reforms are necessary, few actually want to see these affect them personally. Contrary to quite a few other countries where the same kind of reforms have been accepted and implemented over the last few years, the French, through their unabated individualism, are always ready to resist these necessary changes.

As a result and despite a few positive reforms which unfortunately were not fully appreciated, the French are now showing some clear delusion with their President and this was mainly the cause for the bad results of his party during the recent local elections with the left regaining many of the cities lost to the right during the previous elections and again gaining a majority of the popular votes.

I still wish our President to succeed in carrying out his programme for the good of France as we can’t afford to lose another four years. England had its 'Iron Lady', we need an 'Iron Man'. As mentioned earlier, his immediate predecessors, Jacques Chirac and François Mitterrand, hated to confront the voices of the street and if we can be thankful to Chirac for having avoided being drawn into the war in Iraq, we can only regret their status quo stand which allowed France to lose in its competitiveness compared to other major economic powers and this even within the EU.

There have been recently numerous calls in France for our President to change his style, to reorient his presidency, to revive the action of his government and to stop trying to do everything himself. President Sarkozy’s state visit may have offered him that new starting point.

by Jacques Méon

30/03/2008

Tim Berners-Lee

Interesting article in the Telegraph this morning about Sir Tim Berners-Lee, the modest creator of the web:

http://www.telegraph.co.uk/connected/main.jhtml?xml=/connected/2008/03/30/sv_timbernerslee.xml

He seems to see the best way forward for the web as a middle path between what he calls 'cultural potholes', where people can fall into very limiting dark virtual worlds focused on one blinkered hobby-horse, and a bland global world of (here it comes again...) McDonald's English.

For him the key is 'interconnected communities'. Yet another example of how important it is to be able to bridge different worlds, while maintaining our own identity.

by Michael Gates

27/03/2008

McDonald's

First of all, thank you to all the people commenting on our brand new blog. Much easier to write when you know there is an audience. Thanks, obviously, to those who have agreed with us and have said nice things. Perhaps TOO nice in some cases. But thanks also to the start of some debate. Very interesting (and I mean that...) to get an American perspective on the Barack Obama posting.

Plenty of stories with a cross-cultural angle in the press at the moment – like Tata, the Indian company, taking over Land Rover and Jaguar. Of course, Tata is – at least at senior level – almost more British than the British. The Indians have a name for the sort of patrician, Oxbridge-educated, leaders in the large traditional Indian conglomerates. They call them the 'brown sahibs'. And then there was that story about the number of Muslim worshippers in the UK taking over the number of Christian regular church-goers by the year 2020. Interesting times...

But, reader, back to our theme. McDonald's. Why? Well, I have not been travelling the last two weeks for a change, but sitting in my office. And the view is onto that unofficial US Embassy's local outpost. As I have not been able to comment on new cultural experiences other than the Finns leaving and entering the office, I began to think about McDonald's. Not the food – though I admit to the occasional foray when time is short. But the idea of using McDonald's as a cultural benchmark – rather in the way the Economist has its Big Mac Index to compare global price movements.

Yes, I know it has been done before. Forgotten who it was, but one cross-cultural writer back in the days when the first McDonald's opened in Russia, compared the different meaning the brand had to Russians compared to Americans. For Americans it meant a cheap fast meal. For some Russians it was a status symbol to eat there, and an expression of freedom.

Even in Finland, look round the people eating there and it is rather different from the typical McDonald's clientele in the UK. It's not unusual to see business people in suits amongst the kids and families.

And then there are the local twists in what is served. Over here you can get a McRuis burger. Ruis is the Finnish word for 'rye'. Because Finns are addicted to their rye bread. In Spain you are able to get a beer with your meal. And then think about the transference of the concept, but with totally different foods. I read a while back about a McDonald's style concept in Thailand, but the fast meals consisted mainly of crunchy fried insects.

Whether you are lovin' it or hatin' it, McDonald's is a potent symbol and a goldmine for those fascinated by cultural semiotics. Jacques Chirac, trying to bolster relations with the US during a particularly bad patch, talked fondly of his days as a student travelling around the US and his love of hamburgers. The Americans countered by re-naming French fries 'Freedom fries.'

One of my favourite pieces of political graffiti was in a lift in the Montparnasse tower which I saw more than 25 years ago. There, in the heart of Sartre's stamping ground, the slogan read 'BIG BURGER IS EATING YOU.' It seems that the route to a nation's, as well as a man's heart, is through its stomach.

by Michael Gates

22/03/2008

The Crooked Timber of Humanity

Re-reading (amongst other things) Isaiah Berlin's wonderful collection of essays, The Crooked Timber of Humanity. The title is based on a quotation from Kant "Out of the crooked timber of humanity no straight thing was ever made."

At heart it is a passionate defence of diversity and the liberty to choose.

He traces his realisation that more than one system of values exists in principle as well as in practice to Machiavelli, and blames a lot of the '-isms' that caused so much turmoil and cruelty in the last century to a belief in absolute values running from Plato, via the French Enlightenment, to Marx. Berlin witnessed the Russian Revolution first hand as a young boy in St. Petersburg, so knows from experience – not just theory – what he is talking about.

One of his heroes is clearly the German philosopher Herder, pupil of Kant, who taught in Riga – the town of Berlin's birth. Herder reacted against French rationalism and a belief in absolute values and argued that values are culturally-determined and that our whole way of thinking is dictated by the language we are brought up with. This pre-dates the Sapir-Whorf hypothesis by about 200 years.

Nowadays the accepted wisdom seems to be somewhere between Sapir-Whorf and the opposite view of Chomsky who thinks that language is at bottom universal, or Pinker, who seems not to believe that we think in language at all. Who knows?

But the idea that not everything human can be unified into one all-embracing system, and that many of our problems arise from believing that we should try to find and impose one, is one that is of bigger relevance than ever today.

Being able to enter into other world-views and understand and feel them, rather than just know about them, is a must-have skill for the 21st century.

The Germans have a good linguistic distinction for this, which Berlin mentions – the difference between 'verstehen' which is more like understanding by putting yourself in someone else's place, and 'wissen' which is more like scientific knowledge.

Deep thinkers, these Germans!

by Michael Gates

21/03/2008

Fair Play

Saw an article in last week's press about a new study showing that the British really do have a sense of fair play. Apparently in scientifically-controlled games if Brits were reported as cheating by fellow players they accepted the situation and began playing by the rules. So did the Americans and Swiss. The Russians and Greeks, on the other hand, sought to get revenge on the people who had reported them.

It's good to see that there are some scientific ways of demonstrating culturally-determined behaviour, as cultural difference is so easy to see and experience, but so hard to pin down and prove.

On the subject of Russians, I was talking with some of them the other day about trust and was reminded of an episode I once witnessed on a Lufthansa plane. The pilot announced that we would have to wait  2 hours before take-off because of bad weather in Munich.

A Russian lady in front of me beckoned the hostess over until she was within whispering distance and said "Please, tell me the REAL reason!" The hostess drew back and said in a loud voice: "Are you calling me a liar?"

Russians tend not to believe official announcements, and so this poor lady was actually showing how much she trusted the hostess on a personal level to tell her the truth.

Makes you wonder how many disputes, broken business deals and even wars have resulted from such cultural misunderstandings...

It seems silly to wait until differences can be scientifically proven before using experience and observation to modify where we tread in the cultural minefield.

by Michael Gates

My Photo

May 2008

Mon Tue Wed Thu Fri Sat Sun
      1 2 3 4
5 6 7 8 9 10 11
12 13 14 15 16 17 18
19 20 21 22 23 24 25
26 27 28 29 30 31  

BBC News

Google Search

  • Google

    WWW
    http://blog.crossculture.com/